General Terms and Conditions (GTC)

As of: July 2025.

§1 Scope of Application.

These General Terms and Conditions (GTC) apply to all appointments made with Soft- & Bizarrlady Theresa (hereinafter: "Provider"). By making an appointment, the customer (hereinafter: "Client") accepts these terms and conditions as binding.

§2 Binding Appointments and Cancellation Deadlines

(1) Agreed appointments are binding. Cancellations free of charge are only possible up to 96 hours (4 days) before the agreed appointment.
(2) In the event of a cancellation less than 96 hours before the appointment, any deposit already paid will be retained. This serves as a flat-rate compensation for the preparations and the blocked time. Appointments that become available at short notice cannot generally be reassigned.
(3) In the event of a cancellation less than 36 hours before the appointment or in the event of a no-show without prior notice, the full amount of the agreed fee must be paid retroactively by the client.

§3 Terms of payment

(1) Subsequent payment in accordance with §2 paragraph 3 must be made immediately, but no later than 48 hours after the missed appointment.
(2) Payment can be made exclusively by the following methods:

Amazon voucher (region: Germany) Bank transfer with real-time function Note:
PayPal is not accepted.

§4 Legal consequences of late payment

(1) In the event of non-payment or late payment, the provider expressly reserves the right to take legal action to enforce the claim.
(2) In this case, the client shall bear all resulting late payment, dunning, collection and, if applicable, court costs.

§5 Non-negotiability

These terms and conditions are non-negotiable and apply without exception to all clients, regardless of the frequency, duration or content of the respective appointments.

With mutual respect, clear rules and commitment, we create a protected framework for special encounters - sophisticated, discreet and trustworthy.